Privacy Policy (New)

Privacy Policy

Effective Date: 1st Oct, 2024

Welcome to BrainTrain (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase products, or interact with us.


1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (e.g., credit/debit card details, mobile payment details)

b. Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Usage data (e.g., pages visited, time spent on the site)

c. Information from Cookies and Similar Technologies

We use cookies to enhance your experience on our website, remember your preferences, and analyze website performance.


2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To provide customer support

  • To improve our website and services

  • To send order updates and promotional offers (with your consent)

  • To comply with legal obligations


3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Companies that help us with payment processing, order fulfillment, and website hosting.

  • Legal Authorities: When required to comply with legal obligations or protect our rights.

  • Marketing Partners: With your consent, for promotional purposes.


4. Protecting Your Information

We implement robust security measures to safeguard your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


5. Your Rights

As a user, you have the following rights:

  • Access: Request a copy of your personal information.

  • Correction: Update inaccurate or incomplete information.

  • Deletion: Request the deletion of your data, subject to legal and contractual obligations.

  • Opt-Out: Unsubscribe from promotional communications.

To exercise these rights, contact us at [Insert Email Address].


6. Children’s Privacy

Our products are designed for children, but our website is intended for use by adults (e.g., parents or guardians). We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child, please contact us to have it removed.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing information.


8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top of this page indicates when the policy was last revised. Your continued use of our website signifies your acceptance of any changes.


9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

BrainTrain
Uttora, Dhaka, Bangladesh

operations@braintrain.toys

+88 01850048400


By using our website, you agree to the terms outlined in this Privacy Policy.

 

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